TURBO

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PRIVACY POLICY

Privacy Policy

At Turbo Energy we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase on our website. By using our website, you consent to the practices described in this policy.

Information We Collect

When you visit our website, we may collect certain information about you, including:

  • Personal identification information (such as your name, email address, and phone number) provided voluntarily by you during the registration or checkout process.
  • Payment and billing information necessary to process your orders, including credit card details, which are securely handled by trusted third-party payment processors.
  • Browsing information, such as your IP address, browser type, and device information, collected automatically using cookies and similar technologies.

Use of Information

We may use the collected information for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you regarding your purchases, provide customer support, and respond to inquiries or requests.
  • To personalize your shopping experience and present relevant product recommendations and promotions.
  • To improve our website, products, and services based on your feedback and browsing patterns.
  • To detect and prevent fraud, unauthorized activities, and abuse of our website.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Trusted service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are contractually obligated to handle your data securely and confidentially.

  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and gather information about your preferences and interactions with our website. You have the option to disable cookies through your browser settings, but this may limit certain features and functionality of our website.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “last updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.

 

Turbo Energy Drink Privacy Policy

Effective Date: April 1, 2024
Last Updated: April 1, 2024

Turbo Energy Drink (“Turbo Energy” or “we,” “us,” or “our”) respects your privacy and is committed to protecting your personally identifiable information (“Personal Information”). This privacy policy (the “Privacy Policy”) describes how we collect, use, and share information that may be collected through your use of our website, turboenergy.lk (the “Site”). Please read this Privacy Policy carefully. By using the Site, you acknowledge and agree to this Privacy Policy. If you do not agree to be bound by this Privacy Policy, please exit the Site now.

We may change or replace the terms of this Privacy Policy from time to time, at our sole discretion. If we make changes to this Privacy Policy, we will notify you by posting those changes on this Site. Any modifications will go into immediate effect after they have been posted. Your continued use of the Site after we post any changes constitutes your consent to the updated Privacy Policy.

Information That We Collect

Through your use of the Site, we may collect Personal Information, which is information that identifies you as an individual or relates to you as an identifiable individual. Below are the types of Personal Information that we may collect:

Information Provided by You

We collect the Personal Information that you provide to us. If you choose to create an account on the Site, we may collect registration information such as your username, first and last name, email address, and telephone number. If you make a purchase on the Site, we may collect information such as your physical address, email address, telephone number, and payment card information. If you contact us to learn more about our products or services or send us a message with information about yourself, we will maintain records of your correspondence.

Information Provided by Third Parties

In order to purchase Turbo Energy products online, you may need to provide certain Personal Information to third parties, such as our retail partners. Such Personal Information may include your name, address, telephone number, email address, and payment card information. We may receive certain Personal Information about you from third parties in connection with your orders.

Device and Usage Information

The Site automatically collects technical information through your use of the Site, such as:

  • Usage Information: Pages accessed, frequency of access, and interactions on the Site.
  • Location Information: Actual location determined from GPS and other sensors.
  • Device Information: Hardware model, operating system, application version number, browser, and IP addresses.
  • Mobile Device Information: Mobile network information including telephone number, unique device identifier, mobile carrier, and other device attributes.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on the Site:

  • Session Cookies: Used to navigate the Site, expire when you close your browser.
  • Persistent Cookies: Remain on your hard drive for an extended period to store your preferences on the Site.

If you reject cookies, you may still use the Site, but your ability to use some areas may be limited.

How We Use and Share Information

We use Personal Information that we collect in the following ways:

  • Provide Services: To provide you with our products and services and fulfill our contractual obligations to you.
  • Communicate: To communicate with you about our Site, products, or services.
  • Specific Purposes: For purposes such as surveys and feedback on our products.
  • Customer Support: To provide you with support or other services you request.
  • Maintenance and Improvement: To analyze and improve the Site and diagnose any problems.

We may share information, including Personal Information, with third parties as described below:

  • Service Providers: Third-party providers that help us perform Site functions and administer our services.
  • Corporate Family: Within our corporate family, such as subsidiaries, joint ventures, or affiliates.
  • Corporate Structure: In connection with a merger, acquisition, consolidation, change of control, or sale of assets.
  • Prevent Harm: To detect, investigate, prevent, or take action against illegal activities or threats.
  • Legal Purposes: Where legally required, such as in response to court orders or legal processes.
  • Legitimate Business Purposes: For any other legitimate business purpose, to the extent permitted by law.
  • Consent: With your permission for specific purposes.

Security

We maintain reasonable and appropriate physical, technical, and administrative security measures to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Third-Party Data Collection

Some content or applications on the Site may be provided by third parties, including analytics companies and advertising providers. These third parties may use cookies or other tracking technologies to collect information about you when you use the Site.

Access, Correction, and Deletion

You may access your Personal Information by signing into your account, where you can correct or modify your information. To request that we delete your Personal Information, please contact us using the contact information provided below.

Retention of Personal Information

Personal Information will be retained only as long as necessary for the fulfillment of the purposes for which it was collected, unless otherwise required or authorized by law.

Children’s Privacy

Our Site is not intended for use by children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you believe we may have collected information about a child under 13, please contact us to delete the information.

Contact Us

Should you have any questions or concerns about this Privacy Policy, please contact us at info@turboenergy.lk.

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